{"id":1860,"date":"2017-01-12T00:14:12","date_gmt":"2017-01-12T08:14:12","guid":{"rendered":"http:\/\/sdfcpug.com\/fcpwp\/?p=1860"},"modified":"2017-01-15T15:20:51","modified_gmt":"2017-01-15T23:20:51","slug":"will-envato-videohive-stand-behind-product","status":"publish","type":"post","link":"https:\/\/www.sdfcpug.com\/fcpwp\/2017\/01\/will-envato-videohive-stand-behind-product\/","title":{"rendered":"Will Envato \/ Videohive stand behind their Product? Update: YES"},"content":{"rendered":"

Date: 1-12-2017<\/p>\n

I purchased an After Effects template that was so old it was worthless. The software plugin that it needed are not even available for sale.<\/p>\n

Lets see if Envato \/ Videohive will stand behind their products.\u00a0 Here is the link.<\/p>\n

https:\/\/videohive.net\/item\/the-show-opener\/5438096?_ga=1.212996119.2093166259.1483558610<\/a><\/span><\/p>\n

This is the most sub par piece of crap I have ever purchased on videohive \/ envato.<\/p>\n

This is a very old software to create this template and this template should be taken down until it is updated (After Effects Windows V9\u00a0 CS4) This was up to date software in 2008.<\/p>\n

https:\/\/en.wikipedia.org\/wiki\/Adobe_After_Effects<\/a><\/span><\/p>\n

Video Copilot ELEMENT 3D V1 is not even available for sale.\u00a0 I didn\u2019t think anyone in their right mind would offer a product for sale that uses a plugin that is no longer available for sale.\u00a0 I WAS WRONG!!!\u00a0 That make it impossible to use.<\/strong><\/span><\/p>\n

http:\/\/www.videocopilot.net\/support\/<\/a><\/span><\/p>\n

I am thinking of making a screen recording of the this piece of crap and then putting the link on the comment section.\u00a0\u00a0 I can only think that the comments on this template are shills or 7 years old.<\/p>\n

I will keep everyone informed of the results.<\/p>\n

James Daugherty<\/strong><\/p>\n

UPDATE:\u00a0 ( YES they do stand behind their product)<\/p>\n

\n

Hi James,<\/span><\/p>\n

Great to hear from you again.<\/span><\/p>\n

Based on the information you’ve provided, I’m pleased to inform you that we can now process your request. As a valued customer, I’m giving you an option between an account credit and a full cash refund.<\/span><\/p>\n

I’ll be waiting for your response. Have a great day ahead!<\/span><\/p>\n

Ralph<\/span><\/strong>
\nLevel 1 Help Officer
\n(UTC + 8)<\/span><\/p>\n<\/blockquote>\n

This is the current version of Element 3D<\/h2>\n

\"\"<\/p>\n

 <\/p>\n

Here are the errors I get when I try to open the software.<\/h2>\n

\"\"\"\"<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Date: 1-12-2017 I purchased an After Effects template that was so old it was worthless. The software plugin that it needed are not even available for sale. Lets see if Envato \/ Videohive will stand behind their products.\u00a0 Here is the link. https:\/\/videohive.net\/item\/the-show-opener\/5438096?_ga=1.212996119.2093166259.1483558610 This is the most sub par piece of crap I have ever […]<\/p>\n","protected":false},"author":1,"featured_media":1883,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[10,5],"tags":[],"class_list":{"0":"post-1860","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-reviews"},"_links":{"self":[{"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/posts\/1860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/comments?post=1860"}],"version-history":[{"count":0,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/posts\/1860\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/media\/1883"}],"wp:attachment":[{"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/media?parent=1860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/categories?post=1860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sdfcpug.com\/fcpwp\/wp-json\/wp\/v2\/tags?post=1860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}